Setting up your sign-up session…
Let's start with your address
Enter your address to check availability and see plans.
How do you want to connect?
⚠ A one-off new development charge
applies to this address, payable on connection.
⚠
Signing up with HIT Pacific Broadband
1
Plan2
Installation2
Plan info3
Your details4
Verify5
ReviewChoose your plan
Your address
⚠ This connection requires a free NTD hardware upgrade
to reach 2000 Mbps. Only the Home Hyperfast plan is available on this path.
A $200.00 early exit fee applies if you cancel or downgrade
within 12 months of activation.
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/month inc GST
Billing cycle
Flexible billing
You'll receive an invoice for $66.00 — your service activates once it's paid. After that, $33.00 is invoiced every fortnight and due 14 days later.
Your NBN installation
Your address is ready for NBN — it just needs its first installation. Pick up to 3 times that suit, in order of preference.
Your NBN box
The $110 is what the 4-port box costs us, passed on at cost with no margin, and paid with your first bill. You can also switch to the 4-port box later for $300 — or at no charge if you add a second NBN fibre service at the same address and keep it for 12 months.
Finding installation times…
NBN doesn't have an installation time free at your address in the next 30 days. Your first payment secures your place: we'll keep checking and book the first time NBN offers, then email you the date — or call 07 3569 1900 and we'll talk it through. You won't be billed again until your service is live.
It doesn't have to be you: anyone over 18 you trust can meet the technician.
We book the technician as soon as your payment clears; if your preferred times have gone by then, we book the next available one and tell you.
Plan information
Critical Information Summary — read before continuing
No lock-in contract. Cancel any time — your service continues until the end of the billing period you have already paid for. No exit fees unless an NTD upgrade was required.
Your details
All fields marked * are required.
Australian mobile only
Account holder must be 18 or older
Service address
Confirmed from your address check — start over to change
Account type
Service transfer
Your address has an existing NBN service. To transfer it to HIT Pacific Broadband,
please confirm your Access Virtual Circuit (AVC) ID below: AVC followed by 12 numbers.
You can find it in your current provider's account portal or app, or ask them for it.
Verify your contact details
We've sent a 6-digit code to your email and mobile. Enter both below.
Review your order
Everything look right? You'll be taken to a secure payment page to complete your order.
What happens next?
After payment your order is placed automatically. You'll receive an activation email
within 1–3 business days once your service is live.