⚡ SPEED

Download speed

25 Mbps

Upload speed

5 Mbps

Typical evening download (7pm–11pm)

25 Mbps

Typical evening upload (7pm–11pm)

3 Mbps

Note: Fixed Wireless is a best-effort service. Speeds depend on distance from the tower, network congestion, and environmental conditions. Upload speed on this plan is limited to 5 Mbps by the Fixed Wireless network.

💾 DATA

Included data

Unlimited

Excess data charges

None

💳 PRICING

Charge (inc. GST)

$29.95/fortnight (billed fortnightly; monthly equivalent $64.89)

Activation fee

$0.00

Contract term

No lock-in contract

Early termination charge

$0.00

Minimum total cost

$29.95 (first fortnight; no setup fee)

Price updated 1 July 2026: Following NBN Co's FY27.1 wholesale pricing update, the fortnightly charge for this plan decreased to $29.95/fortnight ($64.89/month equivalent, inc. GST). No action required for existing customers.

📝 KEY CONDITIONS

Payment

Fortnightly in advance. First charge billed at sign-up before service activation.

Credit management

Paid in advance. If a bill isn’t paid by its due date, we email you; if it is still unpaid 10 working days later, your service may be cancelled. Payment arrangements are available any time — just ask.

Cancellation

Cancel any time. No exit fee. Your service continues until the end of the billing period you have already paid for.

CGNAT

This service uses CGNAT (shared IP addressing). A static IP isn’t available on the Fair Go plan. If your service has a static IP when you move to Fair Go, it is removed when the move starts.

NTD Upgrade

If this plan requires a Fixed Wireless NTD installation, a $200.00 fee applies if you downgrade or cancel within 6 months of installation.

New connection: If your address has not previously had an active NBN service, a $300.00 new connection fee applies.

Eligibility

Available to any customer, at any time. No application or eligibility assessment required.

📞 SUPPORT AND COMPLAINTS

Support

hello@hitpacific.com.au
07 3569 1900
hitpacific.com.au/support

Complaints

hitpacific.com.au/complaints We’ll give you our proposed resolution within 10 working days. If unresolved, contact the Telecommunications Industry Ombudsman (TIO): tio.com.au / 1800 062 058