- Payment
- Monthly in advance. First month billed at sign-up before service activation.
- Credit management
- Paid in advance. If a bill isn’t paid by its due date, your speed is shaped to 25 Mbps until it is paid, then full speed returns. If it is still unpaid 5 working days later, your service may be cancelled; we email you before either step. You agree to this reduced-speed step when you sign up. Payment arrangements are available — just ask.
- Cancellation
- Cancel any time. No exit fee. Your service continues until the end of the billing period you have already paid for.
- Static IP
- A dedicated static IPv4 address is included. CGNAT does not apply to this plan.
- eInvoicing
- ABN-linked account. PEPPOL eInvoicing available on request.
- Eligibility
- A valid Australian Business Number (ABN) is required. Available on FTTP (Fibre to the Premises) connections only.
New connection: If your address has not previously had an active NBN service, a $300.00 new connection fee applies.